Sanitary Sewer Backup Information

If you experiece a sanitary sewer backup in your home, which does not appear related to an internal plumbing problem contact DSSS Research Analyst at 330-926-2485 or email during normal business hours Monday - Friday 7AM - 3PM. 

After hours call 330-926-2400 x 1. 


Report a Potential Sanitary Sewer Backup

Click here to file a Sewer Backup Report:

Issues Not Eligible For Claims

Sanitary Sewer backup caused by extreme weather, private lateral obstructions, and/or the result of non-flushable items in the sewer will not be considered a justifiable claim (please see summit county ordinance 119A).

DSSS Sewer Backup Cleaning and Sanitation Claims Codified Ordinance

View Summit County Codified Ordinance 119A regarding Sanitary Sewer Claims

List of area sanitary sewer backup cleaning companies:

Listed in no particular order: 

  • Restorx,  Akron   330-773-3367
  • ServiceMaster, Fairlawn  330-864-7300
  • ServiceMaster, Medina  330-725-5433
  • ServiceMaster, Akron  330-535-3343
  • SERVPRO, West Akron  330-867-5723
  • SERVPRO, Hudson  330-650-4486
  • SERVPRO, Barberton/Norton  330-825-1803
  • SERVPRO, S.E. Summit Co., 330-786-0505
  • Steamatic (Carrara), Cuyahoga Falls  330-659-2800 or 888-502-5326
  • Stanley Steemer, Akron  330-785-5336
  • PuroClean,  Hinckley  330-659-0391
  • Taylor Const., Mogadore  330-628-9310
  • Belfor, Summit Co.,   330-916-6468 or 800-856-3333
  • NBD International, Ravenna  330-296-0292 or 800-929-3398