DSSS Is Converting to a New Billing and Payment System

DURING THIS TRANSITION PERIOD, ONLINE PAYMENTS CANNOT BE PROCESSED.  

Please remit your payment to DSSS by using a Check or Money Order.

No cash payments.

 

Delivery Methods for Checks and Money Orders are as follows:

By Mail                                                        Dropbox                                          In Person

Remit Payment To:                                     1180 S. Main St.                               Dept. of Sanitary Sewer Services

DSSS                                                           Dropbox is located at the               1180 S. Main St., Suite 201

PO Box 1259                                               North End of building                     Akron, OH  44301

Akron, OH  44309-1259                             Akron, OH  44301

Online payments will resume when the new payment portal, Citizens Self Service (CSS) is available, tentatively scheduled mid-November. CSS provides web-based access to municipal services and information. Using CSS, customers can view or pay their bills. More details to follow including first-time user instructions to access CSS and to create an account.

Customers may call 330-926-2400 with questions.