Extension of Certification Deadline for Past Due Balances
Attention Department of Sanitary Sewer Services Customers:
On July 19, 2024, Certification Notices were mailed to customers with sewer accounts 60 days or more in arrears. The due date on the notice was September 19, 2024. The Department of Sanitary Sewer Services (DSSS) is extending this deadline to October 21, 2024, to allow additional time for customers to bring their accounts current before certifications of past due balances occur.
Late last year, Summit County Sanitary Sewer Services transitioned to a new software billing system. During this transition, bill print issues occurred, resulting in delays for some customers receiving their invoices. To assist customers affected by these bill print issues, DSSS has extended the date to pay past due balances from September 19, 2024, to October 21, 2024. Accounts paid prior to the October deadline will not be considered delinquent.
We apologize for any inconvenience this may have caused and appreciate your understanding and cooperation. If you have any questions or need further assistance, please do not hesitate to contact our customer service team at 330-926-2400.