Child Support Enforcement Agency PDF Print E-mail

DIRECTIONS                             

175 S. Main Street
Akron, Ohio 44308

From I-77 S take I-76 W take exit at 22A, follow Broadway St. University

From Route 8 South, Exit at Perkins St. Take right to High Street.

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In order to better protect the privacy of our clients, clients can communicate with CSEA caseworkers through the state’s secure website at www.jfs.ohio.gov/ocs. This ensures we only discuss case specifics and confidential information with authorized parties on a particular case. If you are not already registered for the Office of Child Support's Customer Service Web Portal, please go to www.jfs.ohio.gov/ocs and click on the registration link.

Prosecutor Sherri Bevan Walsh and CSEA's 116 employees are fully committed to the use of all available enforcement tools to collect child support. Parents who choose to not support their children will face consequences.

Collections are over $74 million annually. The Summit County Child Support Enforcement Agency has also collected over $48 million for families since 2001 from the criminal prosecution of nearly 4,000 individuals who were not taking responsibility for their children by paying their child support.

With more than 45,000 cases, Summit County CSEA continues to search for ways of functioning more effectively while maintaining a customer-friendly environment for our clients. Initiatives utilizing outreach and technology, such as our hospital genetic testing program, Family Support Matters Program, and our new document management system, along with future lobby self-check-in abilities, have proven and will continue to prove successful in meeting the growing demand for expedited service and communication.

The Ohio Child Support Customer Service Web Portal allows customers with an active child support case a secure environment in which they can view their child support case information on demand. Customers are able to view and print up to two years of child support payment data, as well as view address, employment, health insurance and support order information that is on file with our office. Very soon, our clients will be able to submit documents to CSEA through the portal when additional upload capabilities are added. Click here to log in or register for the Ohio Child Support Customer Service Web Portal.

We hope you find our site informative and look forward to providing you with the services you need. If you have any questions please contact CSEA.

Si usted necesita ayuda para entender esta información, por favor llamé al (800) 726-2765 y pregunte por el intérprete de la agencia del condado de Summit CSEA.

 

 

Summit County Fatherhood Initiative

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